Data Protection

Privacy Policy CEO99 —
Your Data Fully Protected

CEO99 takes seriously its responsibility to protect every member's personal information. This document clearly explains how your data is collected, used, and kept secure in accordance with the highest international standards.

Updated: 1 January 2026
Our Privacy Commitment

Six Ways CEO99 Protecting Data You

Your trust is our priority. Here are the core privacy protections we implement for every ceo99 member.

256-bit SSL Encryption
All data transmitted between your device and ceo99's servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks. No third party can intercept or read your information in transit.
Secure & Encrypted Database
Members' personal data is stored in encrypted databases protected by layered firewalls. Access to this data is strictly limited to authorised personnel only, and every access is logged for audit purposes.
No Sale of Data to Third Parties
CEO99 has never sold, rented, or shared members' personal data with any third party for marketing purposes. Your data is used solely for the purposes stated in this privacy policy.
High-Tech KYC
Our identity verification (KYC) process uses secure automated document verification technology. Copies of your identification documents are stored in encrypted format and accessed only for compliance and security purposes.
Privacy Control in Your Hands
CEO99 members have the right to access, amend, or request deletion of their personal data at any time. Requests will be processed within 72 hours by our dedicated data security team.
24/7 Security Monitoring
ceo99's security monitoring system operates 24 hours a day, 7 days a week to detect any unauthorized access attempts. In the event of a security incident, affected members will be notified within 72 hours.

1 Introduction

CEO99 ("we", "Platform") is committed to protecting the privacy of every member who uses our services. This Privacy Policy explains how we collect, store, use, and protect your personal information when you register, log in, or interact with the CEO99 platform.

This document has been drafted in accordance with industry best practices for personal data protection and is intended to ensure every member fully understands their rights regarding the data they share with us. We believe transparency is the foundation of trust — and your trust is something we take seriously.

By using the CEO99 platform, you agree to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance regarding your account.

Note: This Privacy Policy is part of CEO99's Terms and Conditions. Reading both documents together is recommended for a full understanding of your rights and responsibilities as a member.

2 Data We Collect

CEO99 only collects data required for platform operations, account security, and compliance with applicable legal requirements. The following are the types of data we collect:

Data Type Example Purpose
Identity Data Full name, date of birth, MyKad number KYC verification, account security
Contact Data Phone number, email address Account communications, notifications
Financial Data Bank account number, bank name Deposit and withdrawal processing
Technical Data IP address, device type, web browser Security, fraud detection
Usage Data Gaming history, active session duration Service improvement, responsible gaming
Data Minimization Principle: CEO99 only collects data that is strictly necessary. We do not request or store any information that is irrelevant to the operation of the platform and the protection of your account.

3 How We Use Your Data

Data collected by CEO99 is used exclusively for the following purposes:

  • Verifying member identity through the KYC process to ensure account security.
  • Processing deposits, withdrawals, and other financial transactions quickly and securely.
  • Sending important account-related notifications, such as new login activity or password changes.
  • Detecting and preventing fraudulent activity, money laundering, or platform abuse.
  • Enhancing the user experience based on aggregated and anonymized usage patterns.
  • Complying with legal and regulatory requirements applicable to the ceo99 platform's operations.
  • Supporting responsible gaming tools such as deposit limit monitoring and session alerts.

CEO99 does not use your personal data for any third-party marketing purposes or profiling unrelated to our services.

4 Data Sharing with Third Parties

CEO99 does not sell or rent members' personal data to any third party. However, in the following limited situations, data may be shared with trusted parties:

  • Payment processors: Financial data required to process deposits and withdrawals is shared with verified payment processors that maintain equivalent security standards.
  • KYC verification provider: Identity information is shared with recognized third-party KYC service providers for verification purposes only.
  • Legal requirements: CEO99 may be required to disclose certain information when mandated by law or a valid court order.
  • Never: Your data will not be sold, shared for third-party marketing purposes, or disclosed without your consent beyond the situations stated above.
Vendor Compliance: All third parties working with ceo99 are required to meet data protection standards equivalent to our privacy policy. Legally binding confidentiality agreements are a mandatory condition for every partnership.

5 Cookies & Tracking Technologies

The ceo99 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Here are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve performance and speed.
  • Functional Cookies: Saving your preferences such as language and display settings so you don't need to reset them each time.

You may manage or disable cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect certain functions of the CEO99 platform.

6 Data Security

CEO99 implements multiple layers of technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or destruction:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Encrypted database with role-based access control (RBAC).
  • Multi-layered firewall system and active 24/7 intrusion detection (IDS/IPS).
  • Security testing (penetration testing) is conducted regularly by independent security experts.
  • Regular data backups with tested disaster recovery procedures.
  • Mandatory data security training for all ceo99 staff.
In the Event of an Incident: In the event of a data breach affecting your personal information, ceo99 will notify you within 72 hours via email or account notification, along with the steps being and will be taken.

7 Your Rights Regarding Personal Data

As a ceo99 member, you have the following rights regarding your personal data, and we are committed to processing each request within 72 working hours:

👁️
Right of Access
You have the right to request a copy of all personal data we hold about you.
✏️
Right to Rectification
You may request correction of any inaccurate or incomplete personal data.
🗑️
Right to Erasure
You may request deletion of your personal data, subject to applicable legal requirements.
Right to Restriction
You have the right to request that we restrict the processing of your data under certain circumstances.
📤
Right to Data Portability
You may request your data in a machine-readable format for transfer purposes.
🚫
Right to Object
You have the right to object to the processing of your data for specific purposes at any time.

8 Data Retention Period

CEO99 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or for as long as required by applicable law.

  • Active account data: Retained for as long as your account is active with CEO99.
  • Financial transaction data: Retained for a minimum of 7 years in line with financial record-keeping requirements.
  • Security logs: Retained for 12 months for security incident investigation purposes if required.
  • After account closure: Basic data is retained for 5 years for legal compliance purposes before being permanently deleted.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.

9 Links to Other Websites

The ceo99 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. ceo99 is not responsible for the privacy practices or content of those third-party websites.

We recommend that you read the privacy policy of any third-party website you visit, as our privacy policy applies only to the CEO99 platform.

10 Changes to the Privacy Policy

CEO99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Updated" date at the top of this page will always reflect the latest version.

For significant changes that affect how we use or protect your data, we will send a notification to your registered email at least 14 days before the changes take effect. Continued use of the CEO99 platform after the effective date constitutes acceptance of the updated policy.

Stay Informed: Keep your email address up to date in your ceo99 account so you receive any important notifications regarding privacy policy changes.

11 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, CEO99's Data Protection Officer team is ready to assist you. All privacy-related requests are handled in strict confidence and processed within 72 business hours.

  • Live Chat: Stay on the ceo99 platform — instant 24/7 response
  • Privacy Email: [email protected]
  • WhatsApp: Through the support section within the platform

Please state "Privacy Inquiry" in your message subject line so it can be routed directly to the responsible team. We are committed to addressing every request seriously and within the specified timeframe.

Your Data Is Safe with CEO99
Privacy Protected, Play Without Worry

Now you know how ceo99 protects your personal data. With 256-bit SSL encryption, secure KYC, and a no-data-selling policy, your account is always protected. Register now and enjoy a safe, rewarding gaming experience.

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